How does the service work?

Visit a pharmacy with a minor health issue and consult the pharmacist. You can choose to register for the service, allowing the pharmacist to provide necessary medication at no cost.

What does the service include?

The service offers advice and free treatment from a community pharmacist for common minor conditions, including:

• Indigestion
• Constipation
• Diarrhea
• Hemorrhoids
• Hay fever
• Head lice
• Teething
• Nappy rash
• Colic
• Chickenpox
• Threadworms
• Sore throat
• Athlete’s foot
• Eye infections
• Mouth ulcers
• Cold sores
• Acne
• Dry eyes
• Dermatitis
• Verruca
• Back pain
• Vaginal thrush
• Oral thrush
• Scabies
• Ringworm
• Intertrigo
• Ingrown toenails

Finding a Pharmacy

You may need to show identification, depending on whether the pharmacist knows you. The pharmacist will verify your registration with a GP in Wales using the NHS Wales Welsh Demographic Service. No appointment is needed—you can visit at your convenience. Consultations with a qualified pharmacist will occur in a private area of the pharmacy. If the pharmacist deems medication necessary, it will be provided free of charge. If you opt not to register, you’ll receive advice but no free medication.

Find a Pharmacy

Who can use the service?

The service is available to Wales residents registered with a GP practice. You should visit your GP if:

• The pharmacist recommends it, or
• You need a prescription-only medicine.

Can I still visit my GP?

Yes, you can book a GP appointment if you prefer.

Can I use other pharmacies?

You can visit other pharmacies to purchase medicines or collect prescriptions, but:

• The service is only available at the pharmacy where you’re registered.
• Using one pharmacy for all your medications is safer, as it ensures a complete record of your medicines, allowing the pharmacist to confirm their suitability if your health changes.